Please read this agreement in full, and to use it to help make informed decisions.
Accessing and updating personal information
When you use Yoyster services, we make good faith efforts to provide you with access to your
personal information and either to correct this data if it is inaccurate or to delete such data at your
request if it is not otherwise required to be retained by law or for legitimate business purposes. We
ask individual users to identify themselves and the information requested to be accessed, corrected
and/or removed before processing such requests. We may decline to process requests at our
discretion; for example if, in our opinion, requests are unreasonably repetitive or systematic, require
disproportionate technical effort, could jeopardize the privacy of others, could simply be impractical, or
for which access is not otherwise required.
Sharing Your Content and Information
You acknowledge that you are responsible for maintaining the confidentiality of your account and
password and for restricting access to your computer and mobile phone to prevent unauthorised
access to your account. You agree to accept responsibility for all activities that occur under your
account or password. You should take all necessary steps to ensure that the password is kept
confidential and secure and should inform us immediately if you have any reason to believe that your
password has become known to anyone else, or if the password is being, or is likely to be, used in an
unauthorised manner. You should not allow any third party to access your account.
We take reasonable security measures to protect against unauthorised access to or unauthorised
alteration, disclosure or destruction of data. These include internal reviews of our data collection,
storage and processing practices and security measures, including encryption and physical security
measures to guard against unauthorised access to systems where we store personal data.
We restrict access to personal information to Yoyster employees, contractors and agents who need to
know that information in order to process it on our behalf. These individuals are bound by
confidentiality obligations and may be subject to disciplinary measures, including termination of their
employment or engagement, as well as criminal prosecution, if they fail to meet these obligations.
How we use Content
Yoyster may use your Content in a variety of ways from time to time in performing the Services for
you including the following:
to carry out our obligations arising from any contracts entered into between you and us
for us or any such third party to provide you with information about other goods and
to provide you, or permit selected third parties to provide you, with information about
and/or a selected third party, and for us or any such third party to provide you with the
information, products and services that you request;
services offered that are similar or complementary to those that you have already
purchased or enquired about;
goods or services we feel may interest you. If you are an existing customer, we will only
contact you by electronic means (e-mail or SMS) with information about goods and
services similar or complementary to those which were the subject of a previous sale or
negotiations of a sale to you. If you are a new customer, and where we permit selected
third parties to use your data, we (or they) will contact you by electronic means only if you
have consented to this. If you do not want us to use your data in this way, or to pass your
details on to third parties for marketing purposes, please tick the relevant box situated on
the form on which we collect your data (the registration form);
to notify you about changes to our service;
to administer our site and for internal operations, including troubleshooting, data analysis,
to improve our site to ensure that content is presented in the most effective manner for
to allow you to participate in interactive features of our service, when you choose to do
as part of our efforts to keep our site safe and secure;
to measure or understand the effectiveness of advertising we serve to you and others,
to make suggestions and recommendations to you and other users of our site about
testing, research, statistical and survey purposes;
you and for your computer;
and to deliver relevant advertising to you;
goods or services that may interest you or them.
We may combine information received from other sources with information you give to us and
information that we collect about you. We may use this information and the combined information for
the purposes set out above (depending upon the types of information we receive).
How and when we may disclose your Content
We may share your personal information with any member of our group, which means our
subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK
Companies Act 2006.
We may share your information with selected third parties including:
• business partners, suppliers and sub-contractors for the performance of any contract
we or you enter into with them;
• advertisers and advertising networks that require the data to select and serve
relevant adverts to you and others. We do not disclose information about identifiable
individuals to our advertisers, but we may provide them with aggregate information
about our users (for example, we may inform them that 500 men aged under 30 have
clicked on their advertisement on any given day). We may also use such aggregate
information to help advertisers reach the kind of audience they want to target (for
example, women in SW1). We may make use of the personal data we have collected
from you to enable us to comply with our advertisers' wishes by displaying their
advertisement to that target audience;
• analytics and search engine providers that assist us in the improvement and
optimisation of our site;
• credit reference agencies for the purpose of assessing your credit score where this is
a condition of us or a selected third party entering into a contract with you.
We may disclose your personal information to third parties:
• in the event that we sell or buy any business or assets, in which case we may
disclose your personal data to the prospective seller or buyer of such business or
• if Yoyster or substantially all of its assets is acquired by a third party, in which case
personal data held by it about its customers will be one of the transferred assets.
• If we are under a duty to disclose or share your personal data in order to comply with
services with you and other agreements; or to protect the rights, property, or safety of
Yoyster, our customers, or others. This includes exchanging information with other
companies and organisations for the purposes of fraud protection and credit risk
Where we store your personal data
The data that we collect from you may be transferred to, and stored at, a destination outside the
European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who
work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the
fulfilment of your order, the processing of your payment details and the provision of support services.
By submitting your personal data, you agree to this transfer, storing or processing. We will take all
steps reasonably necessary to ensure that your data is treated securely and in accordance with this
Unfortunately, the transmission of information via the internet is not completely secure. Although we
will do our best to protect your personal data, we cannot guarantee the security of your data
transmitted to our site; any transmission is at your own risk. Once we have received your information,
we will use strict procedures and security features to try to prevent unauthorised access.
this page and, if the changes are significant, we will provide a more prominent notice (including, for